Customer service skills are a valuable addition to your resume, whether you’re looking for a job in customer service or you want to emphasize your expertise in a different type of position that involves face time with clients.
Customer service skills are those essential capabilities that make you well equipped to handle one-on-one interactions with clients. There are customer service roles in nearly every industry and many different types of customer service skills that you can highlight on your resume. Go into as much detail as possible to demonstrate the depth of your customer service competencies by emphasizing your relevant experience in the following areas.